Store Policies

Order Queries

Please contact us via Instagram (Frabjous Essentials) or the Contact Us form regarding any questions, concerns or queries about orders. If you have already placed an order, please include your full name and order number.


Orders that have not been shipped out will be eligible for immediate cancellations with no further issues.

However, cancelling a shipped item will result in the loss of  the "Cash on Delivery" option to you for any future order you may place. 


If you are unsatisfied with your order you may exchange it for another item as long as it is unused and free from damage. This exchange must be initiated within 5 days after receiving your item. An exchange fee will be applied to accommodate the delivery fees. Please contact us on Instagram with your full name and order number to begin this process.